Sales - Marketing - White Papers, Webcasts and Case Studies

	Live Webcast: Closing the Deal: Online Presentations That Result in Higher Sales Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?... Tags: citrix systems inc., prospect, sales, sales force management, sales strategy Sponsored by: Citrix Online Date: August 2008
	9 Critical Reasons to Automate Performance Management More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes. ... Tags: Business Intelligence, Data Management, Enterprise Software, Human Resources, Performance Sponsored by: SuccessFactors, Inc. Date: November 2007
	The Secret to Effective, No-Hassle Performance Reviews In The Secret to Effective, No-Hassle Performance Reviews, you'll learn how to eliminate the stress of performance reviews by: Simplifying your review p... Tags: Human Resources, Performance Management, SuccessFactors Inc., Workforce Management Sponsored by: SuccessFactors, Inc. Date: November 2007
	Document Process Automation for customer orders: A new performance perspective The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications. This ID... Tags: Esker S.A., Order Management, Performance, Process Automation Sponsored by: Esker Date: November 2007
	Intelligent Document Automation to Increase Purchasing Process Efficiency with ERP Systems For many organizations running packaged enterprise resource planning (ERP) solutions from SAP, Oracle, PeopleSoft, JD Edwards and other vendors, purchasing processes stil... Tags: Automation, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System Sponsored by: Esker Date: October 2007

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	5 Key Strategies for Making Sales the Engine for Growth This may be a tough year for sales...but not for everyone. Some of the world's most successful corporations employ 5 key strategies that allow them to buck the trend and... Tags: AchieveGlobal, Sales, Sales Force Management, Sales Strategy, Strategy Sponsored by: AchieveGlobal Date: June 2008
	Live Webcast: Closing the Deal: Online Presentations That Result in Higher Sales Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?... Tags: citrix systems inc., prospect, sales, sales force management, sales strategy Sponsored by: Citrix Online Date: August 2008
	MBA Boot Camp Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Chicago, Strategy, Schaumburg, MBA, Marketing Research Sponsored by: Global Knowledge Date: January 2008
	TechRepublic Resource Guide: A firsthand look at successful CRM implementation CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Sponsored by: TechRepublic Date: July 2008
	Sales Force Automation Comparison Guide Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur... Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA) Sponsored by: Inside CRM Date: May 2008
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	On-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Sponsored by: Inside CRM Date: May 2008
	Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke... Tags: CRM, Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics Sponsored by: Microsoft Date: May 2008
	Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C... Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build... Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM Online - The Norris Group Case Study At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest... Tags: Business Operations, Online Communications, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp. Sponsored by: Microsoft Date: April 2008
	Are Your Products Open or Closed? How to Respond to the New Openness Companies in many industries are struggling to determine how best to deal with the power that social computing gives their customers as an open forum to share how they fe... Tags: Advertising & Promotion, Roi/Tco, Product Innovation, Optaros, Online Communications Sponsored by: Optaros Date: February 2008
	Yankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a... Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy Sponsored by: Oracle Date: February 2008
	Get ahead of the curve in demand management Demand management practices in the manufacturing space are quite common but most tend to concentrate on demand planning and rely solely on forecasting needs. Get this pap... Tags: Forecasting, Sales, Sales Force Management Sponsored by: IBM Date: November 2007
	Taking On Demand CRM Integration to the Next Level This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Integration Sponsored by: Oracle Date: September 2007
	Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th... Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software Sponsored by: Oracle Date: August 2007
	CRM Your Salespeople Will Love This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, then presents a deta... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Sponsored by: Oracle Date: August 2007
	Sales lagging behind? Learn how 200 best-in-class companies stay ahead Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su... Tags: Sales, Sales Force Management, Sales Strategy Sponsored by: IBM Date: July 2007
	Accelerate Sales Velocity Inconsistent sales processes. Inaccessibility to the right information. Low sales productivity. Inaccurate sales forecasts. These are a few of the many symptoms of poor p... Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy Sponsored by: Oracle Date: April 2007
	Replicate Sales Success: Clone Your Star Salespeople If you could clone your top sales rep, would you? Find out how, in this short brief from Oracle that outlines the surefire steps and tools to achieve measurable increases... Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy Sponsored by: Oracle Date: September 2006
	The CMO's Strategic Agenda Benchmark Report Marketing executives face a constant stream of business pressure. At the same time, customer expectations are increasing and customer satisfaction is becoming increasingl... Tags: CMO, Marketing, Marketing Research Sponsored by: IBM Date: January 2006
	Better Performance at a Lower Cost: Optimize Retail Operations by Enhancing Your Use of IT According to a recent study, nearly one-third of retailers want to upgrade their POS systems in the next two years. This white paper explains how the IBM Retail Environme... Tags: IBM Corp., Software, Retail Company, Retail, Performance Sponsored by: IBM Date: January 2005
	Discover Retail "Megatrends" For 2010 Empower consumers. Increase productivity. Profitably compete in a saturated market. Today, mid-sized retailers need powerful tools to conquer a turbulent environment. IBM... Tags: IBM Corp., Productivity, Retail Sponsored by: IBM Date: December 2004
	Learn the secrets of competing with larger financial institutions It's tough for community financial institutions to succeed, especially when faced with fierce competition from large banks with large budgets. See how IBM can help with s... Tags: Bank, Financial, Financial Company, Financial Services, IBM Corp. Sponsored by: IBM Date: June 2004
	Best Practices for Pipeline Management This Siebel CRM OnDemand paper from Oracle focuses on common factors that impact a company's ability to effectively manage the pipeline, including: diligently forecasting... Tags: Best Practice, Customer Relationship Management (CRM), Enterprise Software, Oracle Corp., Sales Sponsored by: Oracle Date: January 2004
	Talent Supply Chain Management: An Alarming Look at the Mismatch Between Talent Strategies, Processes, and Corporate Objectives A recent independent survey of over 250 professional services firms has uncovered the impact of these realities on the service-oriented firm. These findings highlight sig... Tags: Human Resources, Talent, Talent Inventory, Workforce Management Sponsored by: SAP Date: July 2007
	Pricing and Revenue Optimization: A Manufacturing Perspective Pricing and revenue optimization is the process of intelligently using a combination of market, customer, product, promotion, and supply-and-demand data to improve busine... Tags: Manufacturing, Marketing, Marketing Research, Optimization, Pricing Sponsored by: SAP Date: October 2005
	An Introduction to Microsoft Dynamics CRM Online View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in cus... Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp. Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM Online 30 Day Trial If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microso... Tags: Advertising & Promotion, Microsoft Dynamics Live, Microsoft Dynamics CRM Online, Microsoft Dynamics CRM, Microsoft Dynamics Sponsored by: Microsoft Date: April 2008
	Using the Six Laws of Persuasion in Negotiations This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit... Tags: Finance, Free Trade, Global Knowledge Network Inc., Negotiation Sponsored by: Global Knowledge Date: May 2008
	A Guide to Providing Proactive Protection to Consumer Online Transactions This is a guide to help online businesses to proactively protect customers. The whitepaper discusses the impact of the continually growing number of consumers conducting ... Tags: Authentication, Consumer, Security, VeriSign Inc., Whitepaper Company: VeriSign Date: August 2008
	Effective Customer Experience Management Companies of all sizes are increasingly more concerned about the overall effectiveness of their online business. Much can be learned from the traditional Web analytics, ... Tags: Customer Experience, Effective Customer Experience Management, Webcast Company: BNET Date: July 2008
	Webcast: Expand Your Market Reach More than Ever Before In order to remain competitive in a global economy, effectively expanding your market reach is more important than ever before - and we can help. Listen to thi... Tags: Citrix Systems Inc., Marketing, Marketing Research, Networking, Telecommunications Company: Citrix Online Date: July 2008
	Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requir... Tags: Authentication, Benefit, Network, Security, Two-factor Authentication Company: VeriSign Date: July 2008
	July 10th: Just MASH Marketing: The Customer Reference Mashup Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar... Tags: Finance, Managerial Accounting, Marketing, Mashup, Roi/Tco Company: Serena Software Date: July 2008
	Marketing Information Systems From a CPG Industry Perspective (CPG) organizations have typically invested in inward-looking information systems, such as supply chain and finance, and have shied away from market information systems. ... Tags: Information System, Investcorp, Management, Marketing, Marketing Research Company: Investcorp Date: July 2008	Investcorp
	Supporting Sales with Web Conferencing The Internet has forever changed the role of the salesperson. Mostly gone are the days of client lunches, sample inventories, and nights away from home. Today's sales pro... Tags: Channel Management, Internet, Marketing, Sales, Sales Force Management Company: BNET Date: June 2008
	A Day in a Low Carbon Life 2012 What might it be like to lead a business in 2012? This whitepaper describes a day in the life of a fictional CEO four year ahead, preparing to face market analysts. The a... Tags: IBM Corp., Life Company: IBM Date: June 2008
	Eight Strategies for First-rate Customer Service Are you providing your customers with the satisfying experience that will keep them coming back? In a marketplace where too many products and services are chasing too li... Tags: Cisco Systems Inc., Customer, Management, Strategy Company: Cisco Systems Date: June 2008
	Five Strategies for Reducing the High Cost of Online Consumer Authentication This whitepaper discusses the five strategies businesses can take to reduce the high costs of online consumer authentication. VeriSign suggests methods to protect brands,... Tags: Authentication, Security, Strategy, VeriSign Inc. Company: VeriSign Date: June 2008
	Webcast: Optimizing Online Customer Interactions There was a time when a simple check-the-box approach to online sales and service was enough to satisfy a consumer-driven Internet audience -- but those days are over. Wi... Tags: Experience, Finance, Managerial Accounting, Roi/Tco, Sales Company: BNET Date: May 2008

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